Cookies policy

We use cookies on our website. You’ll find a notice about this on our homepage as well, which also links back to this policy.

If you use this website after we’ve displayed the notice to you, we will treat this as your consent to our use of cookies for the purposes that we’ve explained below in our policy.

We last updated our policy on March 25, 2020.

1. Information about cookies

A cookie is a small text file that is placed onto your computer (or other electronic device) when you access our website.

There are 4 different types of cookies:

a. Strictly-necessary cookies (required for the website to run). These allow you to do things like log in securely.

b. Performance cookies (which measure how many visitors use our site, which pages they visit and how they

interact with the site). These help us to improve our website.

c. Functionality cookies (which remember specific visitor’s preferences for the way they use our site, e.g.

language settings or font size).

d. Targeting/advertising cookies (these collect information about individual visitors that enable us, or third parties,

to provide relevant advertisements to those who have visited our site)

Our website may use each type of cookie in order to:

a. Make your online experience more efficient and enjoyable

b. Improve our services

c. Recognise you whenever you visit this website and distinguish you from other users of our site

d. Obtain information about your preferences and use of our site

e. Provide you with advertising that is tailored to your interests

1. Carry out research and data analysis to help us to improve our content and services and to better understand our customer preferences and interests

Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you.

We have set out specific details of the cookies we use on our site in section 4 below.

2. Third-party cookies

Like many other websites, third parties may also set cookies on our website. These third parties are responsible for the cookies they set on our site and we have no control over them. For further information on how their cookies policies work, please visit their websites.

3. Managing cookies

You can manage cookies yourself.

You can set your web browser to refuse cookies, delete cookies, or to alert you when cookies are being sent.

You will need to visit the web browser’s site to manage, but for ease we have provided links to popular browsers below:

• Google Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

• Microsoft Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

• Microsoft Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

• Apple Safari: https://support.apple.com/kb/ph21411?locale=en_US

For further information about cookies and how to manage or disable them please go to: www.aboutcookies.org.

Please also note that if you change/block cookies then:

1. • some parts of our website may not function properly or as well as they otherwise might;

1. • changes will apply across all websites that you visit (unless you choose to block cookies only from particular websites); and

1. • the settlings that you change will only apply on the device on which you change the settings and will not apply across all other devices that you use.

4. Specific details

We have set out in the table below details of each of the cookies on our site, a description of what they do and, where relevant, external links that provide more information about them:

 

Cookie Name	Description	External Information (if relevant)
Google Analytics	We use Google Analytics to analyse the use of this website. Google	Google’s privacy policy is available at: https://www.google.com/privacypolicy
HotJar	We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.	For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.”